FAQS

ACCOUNT INQUIRY
How to reset the password?
      When you log in your account, you can click “Forget your password” and enter you email address, and then log in your email box to reset the new password.
How to register? And do you have the membership fee?
      You can click “sign in/register”, and there are many ways you can register on our site. And there is no membership fee.
Could I remove the account?
      Please understand if you have purchased on our website, it's not allowed to remove. If you haven’t purchased before, please contact our customer service to help you remove it.
Why can’t log into my account?
      Please make sure you have entered the correct email address and the correct password you registered with.
Do I have to register to place an order?
      No, it is necessary to register before placing an order on the website, but you can also do it as a visitor.